Customer Service
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- About Us
- Shipping & Delivery
- Contact Information
- Privacy & Security
- Ordering
- Payment, Pricing & Promotions
- Corporate Gifts
- Returns
- Newsletter
- Shipping & Delivery
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The Crazy Baker ships on Monday, Tuesday & Wednesday. We ship each order as soon as we can, often within a week. If you have a specific date when you need your order to arrive, please include the information in the “Customer Comments” and we will do our best to accommodate your request.
Some of our items are shipped frozen and have a 2-day delivery requirement. We can ship via UPS Ground for most of the United States located east of the Mississippi River. UPS 2nd Day Air is necessary for delivery to addresses west of the Mississippi River, parts of Florida, Arkansas, Louisiana, and Maine. Please note: frozen items may ship separately.
New Feature: Ship to Multiple Addresses
To order for a list of gift recipients, use the “Ship to Multiple Addresses” button on our shopping cart. Here you are able to add individual “Ship To” addresses. We will send each package with a personalized gift card!
- Contact Information
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E-mail: sales@thecrazybaker.com
Telephone: 304-497-2799 / Toll-free: 866-440-4797
Our address is:
HC 66 Box 377, Crane Road, Renick, West Virginia 24966
Please don't hesitate to contact us.
- Privacy & Security
- We respect your privacy and will use your personal information only for our business transactions with you. We will not sell or share your information.
- Ordering
- Ordering is easy and secure on our website! Some folks prefer to use the telephone, and that is fine with us: just call us at our toll free line: 866 440 4797.
- Payment, Pricing & Promotions
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Our secure shopping cart is safe and easy to use. You have the option to pay online with your credit card, or if you prefer to pay by personal check or money order, just place your order online, then send payment by mail to: The Crazy Baker, HC 66 Box 377, Renick, WV 24966. When payment is made with a personal check, we will ship your order as soon as your check clears. Please allow for this extra time when you place your order.
PRICES AND AVAILABILITY ARE SUBJECT TO CHANGE WITHOUT NOTICE.
- Corporate Gifts That Please Your Clients!
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We would love to send your clients a luscious creation by The Crazy Baker as your gift. We can take your list and send the gift boxes out with a personalized gift card.
Should you wish to have special packaging or your company logo on the package, no problem. Just contact us for information. We look forward to talking to you!
- Returns & Satisfaction Guarantee
- The Crazy Baker loves and respects what he bakes. I am sure that you will be pleased with our products as well. If for any reason you are not satisfied, we will refund you the purchase price.

